Say Goodbye to Modified Broad Match
Say Goodbye to Modified Broad Match
Summary
HubSpot’s INBOUND 2025 showcased a sweeping suite of AI-driven updates across its CRM, Marketing, Sales, and Data Hubs. The announcements centered around automation, personalization, and unified data experiences—signaling HubSpot’s evolution from a CRM platform to an end-to-end AI growth engine for modern businesses.
Key Takeaways
- Smart CRM Launch: Unified AI-driven customer data for cross-team visibility and smarter workflows.
- Marketing Studio: Drag-and-drop, AI-powered campaign planning tool enabling multi-channel collaboration.
- AI-Powered Email: Automatically creates and optimizes campaigns using CRM data for higher engagement.
- AI-Driven Segmentation: New Segments feature identifies high-intent audiences and activates them across channels.
- Data Studio: Unifies scattered data in spreadsheet-like views for smarter automation and reporting.
- Next-Gen CRM Tools: Smart Insights and Flexible Views enhance collaboration, personalization, and customer health tracking.
We’re reaching the end of Google’s keyword match type: modified broad match. This is a change that gives a Google Ads account a lot of pluses, while at the same time, removing a lot of pluses. Google must really dislike the plus, given the sunsetting of Google Plus. Excel’s substitute formula will no longer be needed, which is definitely a plus. Let's talk about how this modified broad match change will affect your accounts. This change, along with the transition to Google Analytics GA4, is going to impact your account unless you take action.

What Happens Now
Your account, as of 18 February 2021, will still work with modified broad match keywords. Google will begin to update its matches to search queries by making modified broad match keywords match as if they were phrase match. The rollout will be slow, with the full changeover expected to take place in July. Once the matching behavior is fully implemented, we will not be able to create new modified broad match keywords. If you’re wicked busy and aren’t able to make the transition from MBM to phrase match, Google will continue to use your modified broad match keywords as phrase match. The easiest way to make the switch is using the Google Ads Editor. Use the find and replace feature to replace the plus with nothing.
When Negatives Are Positives
While you might be using more broad match keywords for more open ended search queries, remember that negative keywords can help cut out the noise and lower your irrelevant clicks. There is no update to Google’s negative keyword function, so keep your lists and make sure they’re continually updated with irrelevant queries that you find. Are you noticing a drop in traffic with this update? Let us know!
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